Cancellation of orders can be done only in the following case: To send us e-mail by the end of the day of the order, with your details and order number and one of our associates will take the cancellation.
Basil & Ioannis Mantzaris S.A. enables, through the fullness of whose descriptions display its pages, enjoying the privilege of direct contact with the products available from the screen of your computer, quickly and easily. To be able to offer very competitive prices, we order our products from a very wide range of suppliers either domestic or international moment of your order.
You can return the goods in case of non-compliance of its features with respect to the order, or if product is damaged. In any case, please contact us prior to a period not exceeding 14 calendar days to refund the money corresponding to the value of the order, and packing and shipping costs.
All returns are accepted upon request and only if the packaging is intact. In the case of opened packaging is not acceptable for return and the product is returned to the sender with the same charge.
The refund made within 30 days of receipt and return us the products. For the refund you must give us the account you want to deposit. For refunds the retail receipt is necessary. If invoice should return to about the consignment note. Before returning the product you must contact us on 2310 272462 or firstname.lastname@example.org The address to return the products are: Mesogeion Avenue 2-4 Athens Tower | Block C, Athens, GR 115 27